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Fitness Club Manager? Find out more and join GymSync

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Mobile app FAQs


  1. My Gym is not on the list. How do I add it?
  2. I've registered my app, but still can't use it, why?

If you have a question for us, please get in touch!


  1. A. Not all Gyms are registered with GymSync. If you would like to add your Gym to GymSync please fill in the Suggest a Gym form and we'll give them a nudge!
  2. Some gyms have an automatic approval process and some do it manually - it is likely that if you weren't immediately approved you are waiting for your gym to manually aprove you as a member. Please contact your gym to check on the status.

More Q&A to follow shortly.